Here to help
These are some of our most frequently asked questions which will hopefully help answer your query.
If you cannot find what you are looking for, our team is always happy to chat. Simply click the link below to send us an online enquiry or to find our contact details.
What Payment Methods do you accept?
We accept PayPal, American Express, Mastercard, Visa & Apple Pay.
Are the fees included in my donation?
If you have selected to add a little extra to help cover the fees the full payment amount on the receipt is a donation to Mater Foundation and is tax deductable.
How do I update my personal details?
Maybe you have moved house, got a new mobile phone or changed your email address. Let's update all those old details for you.
You can change your phone numbers, provide a new mailing address or update an email address at any time by simply logging in to your account or by contacting our friendly Supporter Care team, who will be happy to help you do this.
There are a number of ways that you can contact us:
Complete our online Enquiry Form here
How do I find my tax receipts?
To get a copy of your tax receipt simply log in to your account to view receipts for any payments to Mater Foundation from 23 June 2020
Or if you are an existing regular giver please contact our friendly suppoter care team to get a copy of your tax receipt.
Telephone: 07 3163 8000
Or you can complete our online Enquiry Form here