FAQs
Have a question?
We have compiled some of the most frequently asked questions and answers here for easy reference.
Can't find the answer you are looking for? No problem, simply use the link below to get in touch.
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Contact us
Purchasing tickets
Can I choose to sit at a specific table when purchasing an individual ticket?
We will do our best to seat you at a specific table. Please let us know who your table captain is in the notes section when purchasing your ticket. This will let us seat you at the same table.
What is the latest date I can buy tickets?
Monday 9 March 2026 is the cut off for ticket sales, unless Olivia's Race Day sells out earlier. As the event sells out very quickly, we recommend securing your ticket soon to avoid disappointment.
How do I pay for tickets?
Tickets can be purchased using a credit card, PayPal, or Apple Pay.
I have special dietary requirements - how do I let you know about these?
This is no problem - the venue will ensure you are catered for as long as you let us know before Monday 9 March.
When purchasing tickets, you can add this information on the guest details page, including your guest names and any special notes including dietary requirements.
If you do not complete this at the time of purchasing your tickets, you can log back in at anytime before Monday 9 March and update your guest details.
To login, click here.
I/one of my guests have special access requirements - do I need to let you know?
Should you, or one of your guests have special access requirements, please enter this information when prompted whilst purchasing your tickets.
On the day
What is the dress code?
Let’s celebrate the age-old tradition of trackside style and modern trends, exuberant millinery and head-to-toe style and grooming for Olivia’s Race Day. Don your fabulous summer dress or gorgeous suit and accessorise in true racing style and you could be in the running for some fantastic prizes in the Samantha Ogilvie and Mitchell Ogilvie Fashions on the Field Competition.
Please note the Guineas Room is in the Members Reserve and dress codes apply. Click here to see Brisbane Racing Club's Dress Code.
What parking is available and what transport options are there?
For the latest information about parking and transport options for the venue, please refer to the Venue and transport page here.
Are drinks included?
Yes, there is a 5 hour beverage package included in the ticket price. A full bar including a wide range of additional wines and French champagne will also be available for purchase throughout the day.
What time does the event start?
The Olivia's Race Day function officially commences at 11:30am, however, Eagle Farm Racecourse opens at 10:30am, so come in early and explore the track, view the horses and experience the Chemist Warehouse Wellness Van with free giveaways and raffle.
Do I need to bring a ticket with me?
Yes, you will need tickets to enter the Racecourse and your booking confirmation to enter the Function area.
You will be emailed a Brisbane Racing Club Moshtix ticket the week prior to the event which you will need to enter Eagle Farm Racecourse.
This can be shown on your phone or a printed copy.
Cancellation and refunds
Can I cancel my ticket once purchased?
If you are unable to come to Olivia’s Race Day, please let us know. We have a waiting list of guests who would love to take your place.
Tickets are non-refundable if cancelled after Monday 23 February 2026. Cancellations must be notified in writing here.
After this date, part refunds may be applicable in discussion with the event organiser. Please contact us to discuss further.
I can no longer attend - can I transfer my ticket to someone else?
Yes, this is possible. Please contact us to advise details of the change, including new guest details and any special dietary requirements. Please note that the last date for changes to dietary requests is Monday 9 March 2026 .

