Frequently asked questions

Getting started

Why do I need to register?

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Registering makes you an official Mater Foundation fundraiser and gives you a personal fundraising page. You can use it to share your story, collect donations and track your progress.

Can I use Facebook's 'Fundraisers' option to promote my event?

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Please share your official fundraising page instead of creating a Facebook Fundraiser. Donations made through Facebook's donation tool may not be linked to your fundraiser or counted towards your total. You can share your page using the Facebook buttons on your dashboard or public fundraising page.

Are there any rules about fundraising I should know about?

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Yes. Please read the Fundraise for Mater terms and conditions before you start. They explain how to use Mater logos and cover important requirements for activities involving raffles, gaming, liquor, publicity or sponsorships. If you are planning one of these activities, please contact Mater Foundation first.

What if the date of my event changes?

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If your event date changes, please contact the friendly team by completing an enquiry form or calling 1800 440 155. It’s important we update your details, as we’ll need to issue you a new Authority to Fundraise with the revised date. 

Where does my fundraising money go?

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Your fundraising supports Mater Chicks in Pink. It helps provide practical support for women with breast cancer and fund life-saving research at Mater to better understand, diagnose and treat breast cancer.

How can I promote my fundraiser?

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Share your fundraising page on social media, by email or in person. Ask friends, family and colleagues to support you or share your page. If you would like to contact local media or use Mater logos on promotional materials, please speak to Mater Foundation first.

How do I deposit funds that I've collected at my fundraiser?

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The easiest way to add money you have collected offline is to make an online donation to your own fundraising page using a credit card. Your total will update once the donation has been processed.

Online fundraising

What is my fundraising dashboard?

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Your fundraising dashboard is the internal workings of your fundraising page. By logging in, you can easily manage your fundraising and personalise your page with your own messages and photos. It’s also, where you can send donation requests, thank your supporters, and track your progress.

How do I upload photos to my page, change my message or page name?

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Simply click on 'Edit My Page' to upload photos, update your personal message, or change your page name. Don’t forget to hit save once you’re done!

How do I ask people for donations through my fundraising page?

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You can email your network directly from the fundraising dashboard by clicking on the 'Send Email’ tab. You can use the email template provided or write your own message to request donations.

How do I thank my supporters for donating to my fundraising page?

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You can email your supporters directly from the fundraising dashboard by clicking on the 'Send Email' tab. You can use the ready-made email template or personalise your own message to thank your supporters for their generous donation and support of your Breasties Brunch fundraiser.

Technical support

How do I find the link to my fundraising page?

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Your unique page link is in the registration email sent when you signed up. If you cannot find it, use the 'Search for a fundraiser' button at the top of the website to search for your name. Open your page and copy the URL from your browser to share it.

I forgot my password

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Just click Log In and select the Forgot password? option. You’ll receive an email with your username and a link to reset your password. 

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